About Us
Venalondon is an online store selling footwear and apparel worldwide. This page sets out who runs the store, what we sell and how we work. If anything here isn’t clear, get in touch — we reply within 24 hours.
What we sell
Footwear — sneakers, loafers, slip-ons, sandals and slippers — alongside dresses, tops, knitwear, denim, trousers, bags and accessories. You can browse the full range in all products.
Every product page lists the colours and sizes available for that item. Because our range comes from several makers, sizing is labelled differently from one product to the next, so we’ve put together a Size Guide with conversion charts and measuring instructions.
How we work
| Shipping | Worldwide, free on every order, fully tracked and insured |
|---|---|
| Dispatch | Within 1–2 working days |
| Delivery | 1–3 weeks from dispatch (approx. 10–15 working days) |
| Tracking | Sent by email at dispatch; first updates appear within 2–4 days |
| Returns | 30 days from delivery, unused and with tags |
| Refunds | 5–10 business days, back to your original payment method |
| Customer service | info@venalondon.co.uk — we reply within 24 hours |
Payment & security
The whole site runs over an encrypted HTTPS connection and payments are processed by our PCI-compliant payment provider — we never see or store your full card details.
We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay and Shop Pay. Prices are shown in pounds sterling (GBP £) in the United Kingdom and US dollars (USD $) elsewhere; the currency you will be charged in is confirmed at checkout before you pay.
Company details
Venalondon is a trading name of Modavena Atelier LLC.
| Registered company | Modavena Atelier LLC |
|---|---|
| Entity type | Limited Liability Company (LLC) |
| Registration | EIN 41-5147318 |
| Registered address | 1950 Rosaline Ave, Redding, CA 96001, United States |
| info@venalondon.co.uk | |
| Phone | +1 530-319-6378 |
Our policies
- Shipping Policy
- Refund & Returns Policy
- Terms of Service
- Privacy Policy
- Legal Notice
- Contact Information
Contact us
Email info@venalondon.co.uk, call +1 530-319-6378, or use our contact form. We reply to every message within 24 hours.